K-Tron Service, Spare Parts, Repairs and Emergency Calls
K-Tron has more than 50 trained and certified service engineers located in more than 20 locations worldwide. All K-Tron offices can provide telephone support, arrange for shipment of emergency spare parts, and schedule a technician for on-site service.
24/7/365 Telephone Support
Emergency service hotlines are staffed 24/7/365 at our US and Swiss plants and also at our UK office. If you are located anywhere in the Americas, contact our Pitman, NJ (USA) plant. If you are in Europe, Middle East, Africa or Asia, call our Swiss plant. If you are served by our UK office, call K-Tron Great Britain.
Contacting K-Tron's Service Offices
During regular business hours, contact your local K-Tron office for service, spare parts and repairs. After business hours and on holidays, you may call the emergency hotline serving your area.
| The Americas US Factory |
Service |
Parts |
Repairs |
| Phone | +1 856 589 9083 | +1 856 256 3203 (English) +1 856 256 3208 (Spanish) |
+1 856 256 3083 |
| Fax | +1 856 256 3232 | +1 856 256 3232 | +1 856 256 3232 |
| Emergency Hotline for the Americas |
+1 856 589 9083 | (24/7/365) | |
| EMEA-Asia Swiss Factory |
Service |
Parts |
Repairs |
| Phone | +41 62 892 06 66 | +41 62 885 73 66 | +41 62 885 73 04 |
| Fax | +41 62 885 71 84 | +41 62 885 71 84 | +41 62 885 71 84 |
| Emergency Hotline for EMEA-Asia |
+41 62 892 06 66 | (24/7/365) | |
| K-Tron Asia Singapore |
Service |
Parts |
|
| Phone | +65 6899 7255 | +65 689 97 251 | |
| Fax | +65 656 97 600 | +65 656 97 600 | |
| K-Tron China |
Service |
Parts |
|
| Phone | +86 21 6375 7925 | +86 21 6375 7925 | |
| Fax | ++86 21 6375 7930 | +86 21 6375 7930 | |
| K-Tron France |
Service |
Parts |
|
| Phone | +33 (1)64 801 600 | +33 (1)64 801 600 | |
| Fax | +33 (1)64 801 599 | +33 (1)64 801 599 | |
| K-Tron Germany |
Service |
Parts |
|
| Phone | +49 605 196 26 0 | +49 605 196 26 26 | |
| Fax | +49 605 196 26 45 | +49 605 196 26 45 | |
| K-Tron Great Britain |
Service |
Parts |
|
| Phone | +44 (0)161 492 2430 | +44 (0)161 492 2444 | |
| Fax | +44 (0)161 492 2431 | +44 (0)161 492 2431 |
Request service
Use this Service Request Form to schedule a routine service call.
e-Mail Help
You can also request assistance via e-mail (info@ktron.com) to report a non-emergency problem, schedule a routine service technician visit or preventive maintenance, or inquire about returning equipment for repair.


